The Effect of Sustainable Packaging on Brand Loyalty
Funkuin Belta Bih *
Department of Management and Marketing, Faculty of Economics and Management Sciences, The University of Bamenda, Cameroon.
*Author to whom correspondence should be addressed.
Abstract
This study examines the effect of sustainable packaging on brand loyalty through a quantitative survey of 100 consumers in a developed urban market. Using Ordinary Least Squares regression, the analysis reveals that both the environmental appeal and perceived quality of sustainable packaging are significant positive predictors of brand loyalty, with environmental appeal being the stronger driver. Consumer environmental consciousness also significantly contributes to loyalty. While the introduction discussed potential mediating and moderating mechanisms, the empirical model focuses on direct relationships due to sample size constraints. The study concludes that authentic communication of a package’s environmental benefits is a critical strategy for fostering brand loyalty. Recommendations include prioritizing this narrative within sustainability initiatives.
Keywords: Brand loyalty, consumer behavior, green marketing, purchase intention, sustainable packaging